All purchases above RM100.00 will enjoy free shipping for Peninsular Malaysia or above RM150 for Sabah & Sarawak. (Free shipping is not applicable with wholesale purchases and other ongoing promotions)We offer FREE shipping when you spend RM100 and above.
Order bellow RM100 will be charged via a flat rate of RM7 (West Malaysia) and RM14 (East Malaysia)
We aim to dispatch all orders within 2-4 working days after purchase, this is excluding the day the order was placed, weekends and public holidays. Shipping speed based on the delivery method chosen.
All orders are dispatched and delivered by Pos Laju / DHL ecommerce courier service, Monday – Friday, excluding weekends and public holidays.
West Malaysia: 1 – 5 working days for your order to arrive.
East Malaysia : 4 – 9 working days for your order to arrive.
(do expect longer time for delivery during peak season, festive season and during event of pandemic)
Deliveries are trackable. Tracking numbers will be provided when we process your order.
Signature is required upon delivery, so please arrange for an individual to be present to sign and collect the package at the delivery address provided. Should there be no one around to sign-off on the package, it will be redelivered the next working day. It will be then your responsibility to contact them to arrange for another delivery or to pick up from the branch office itself. Should the package be returned to us, additional charges will be applicable for redelivery.
For those who opt for self collection, allow us 1-2 days to prepare your order. Or contact us to arrange for pick up.
We are only able to send to Singapore, Indonesia and Brunei at the moment using Qxpress / TNT / Aramex.
We will work on opening more international delivery lane.
Undelivered, Lost or Stolen Packages
Kindly ensure that the shipping details provided to us are correct upon placing your order as we are unable to take any responsibility when the parcel goes missing/gets return to us due to incomplete details. In this event, we are unable to provide any refund so please double check before confirming your order.
We apologize for the inconvenience caused.